Updated: August 21, 2026
To better protect your rights and interests, we have recently updated the "PixelAurora Platform Personal Information and Privacy Protection Policy".
1. Your trust is very important to us. We deeply understand the importance of personal information to you, and we will take appropriate security protection measures in accordance with laws and regulations to ensure your personal information remains secure and controllable. In view of this, the provider of PixelAurora products and services (hereinafter referred to as "PixelAurora" or "we") has formulated this "PixelAurora Platform Personal Information and Privacy Protection Policy" (hereinafter referred to as "this Policy") and reminds you:
2. When you access and use PixelAurora platform products and services through a computer, mobile terminal, or other devices, we may collect and use your personal information. Through this Policy, we wish to explain to you how we process your personal information, the purposes, the types of personal information processed, and how we protect your personal information. This Policy does not apply to products and services provided to you by any third party through the PixelAurora platform. We recommend that you review the personal information and privacy protection policies of such third parties before using their products and services to understand how they process your information. You shall bear all consequences arising from providing or sharing personal information with others when using third-party products and services.
3. Before using PixelAurora platform products or services, please be sure to carefully read and thoroughly understand all the contents of this Policy, especially the clauses marked in bold or bold underline. You should only use the relevant products and services after confirming your full understanding and agreement. Once you start using PixelAurora platform products and/or services, it means you have fully understood and agreed to this Policy. Your agreement to this Policy indicates you understand and agree that we will process your relevant personal information to ensure functional operation in relevant scenarios. However, this does not mean that as long as you start using our products and/or services, we will process all the personal information mentioned in this Policy. Only when you use specific functions will we process your relevant personal information based on the "minimum necessity" principle to provide services to you.
1. PixelAurora Platform: Refers to the "机器小猫" (PixelAurora) mobile application, website, and new formats emerging with technological development, developed and operated by Shanghai Pixel Aurora Technology Co., Ltd. The App lets you chat with an AI kitten via text, voice, and images and offers reading companionship.
2. PixelAurora Platform Product and Service Provider: Refers to Shanghai Pixel Aurora Technology Co., Ltd., which develops and operates the PixelAurora platform.
3. Personal Information: Refers to various information recorded electronically or in other ways relating to an identified or identifiable natural person, excluding anonymized information. Anonymization: Refers to the process whereby personal information is processed so that a specific natural person cannot be identified and the information cannot be restored.
4. Sensitive Personal Information: Refers to personal information that, once leaked or illegally used, is likely to cause harm to the personal dignity of a natural person or endanger their personal and property safety. This includes biometrics, religious beliefs, specific identities, medical health, financial accounts, whereabouts, and other information, as well as the personal information of minors under the age of 14. (In this Policy, sensitive personal information is prominently marked in bold to draw your attention; we will only process your sensitive personal information under circumstances with specific purposes, sufficient necessity, and strict protective measures).
5. Processing of Personal Information: Includes the collection, storage, use, processing, transmission, provision, public disclosure, and deletion of personal information.
6. Deletion of Personal Information: Refers to the act of removing personal information from the systems involved in routine business functions, rendering it irretrievable and inaccessible.
7. Device Information: Includes device name, device model, brand, operating system and application versions, language settings, resolution, IP address, and a device identifier derived from these parameters. We do not collect IMEI, MAC address, advertising identifiers (IDFA), or the list of apps installed on your device.
8. Service Log Information: Includes but is not limited to overall application operation, feature usage and frequency, application crashes, and performance data.
9. Applicable Laws and Regulations: Refers to the "Personal Information Protection Law of the People's Republic of China," the "Cybersecurity Law of the People's Republic of China," the "Data Security Law of the People's Republic of China," and other applicable laws, administrative regulations, and departmental rules related to personal information protection and data security.
This section will help you understand the following:
I. How we collect and use your
personal information
II. How we use Cookies and similar technologies
III. How
we entrust the processing, share, transfer, and publicly disclose your information
IV.
How we store your information
V. How we protect your information
VI. Your
control over your personal information
VII. How we handle personal information of
minors
VIII. How this Policy is updated
IX. How to contact us
X.
Miscellaneous
When you use PixelAurora platform products and/or services, we need to process your personal information. For personal information you choose to fill in or provide, not providing such information will not affect your use of the basic functional services of the PixelAurora platform; however, in such cases, we may not be able to provide you with other specific functions or benefits that rely on such information. Please note that if the personal information you provide is not your own, you must ensure that you have obtained the authorized consent of that natural person.
1. When you use PixelAurora platform products and/or services, the types of personal information we directly collect from you that are directly related to achieving the purposes of the product and/or service are as follows:
(1) User registration, login account, and verification: To facilitate our provision of products and/or services to you, you need to provide a mobile phone number or email address and complete registration or login with a verification code; you may also set a login password (stored encrypted). Nickname and avatar are optional. We do not offer any third-party account login and do not obtain your account information from any third-party platform.
(2) Display and push information: We may automatically collect your device information and service log information. We may send you service notices and promotional information through methods including but not limited to SMS, email, and in-app notifications.
(3) AI chat service: When you chat with the kitten, we collect and process your conversation content, including the text you type, the images you send, and your voice input (voice is transcribed to text). To generate replies, this content is submitted to the large language model provider we integrate (see the third-party SDK directory in item (9)). We store your chat history so you can review it and keep conversations coherent, and we moderate content for safety. The kitten's replies are generated by artificial intelligence, may be inaccurate or incomplete, are for reference and entertainment only, and do not constitute professional advice.
(4) In-App Purchase services: You may buy virtual items such as Star Gems. On iOS, purchases are completed through Apple In-App Purchase; payment is processed by Apple under Apple's privacy policy, and we never receive your card or payment account details. To deliver purchased items and handle order inquiries, we record the transaction receipt returned by Apple (product identifier, transaction ID, time, amount and currency) and your order records.
(5) Customer service and dispute resolution: We may save your communication or call records (such as audio recordings) and relevant content (including account information, transaction information, etc.).
(6) Location information: We do not request your device's location permission and do not collect or infer your geographic location. Scene display (such as day/night and season) is adapted only from non-location information such as your device's local time.
(7) Enabling or disabling system permissions: Main device permissions we invoke are summarized below:
| No. | Scenario / Purpose of Service | Required Permission | Personal Information Collected |
|---|---|---|---|
| 1. | Voice input in chat | Microphone | Your voice (transcribed to text for the conversation) |
| 2. | Taking a photo to send in chat | Camera | Photos you actively take |
| 3. | Choosing photos to send in chat; saving invite QR codes | Album / Photo Gallery | Photos you actively select; images written to your library |
You can check the status of the above permissions in iOS "Settings - 机器小猫" and can decide to enable or disable these permissions at any time.
(8) Third-party services: Third-party services within the platform (such as Apple In-App Purchase) are provided by third parties under their own privacy policies. We do not indirectly collect your personal information from any third-party platform.
(9) Integrated third-party Software Development Kits (SDKs) and service interfaces. We do not integrate any advertising or third-party analytics SDKs:
| SDK Provider Name | Purpose of Use | Information Acquired | Provider Website |
|---|---|---|---|
| Alibaba Cloud | Email sending, SMS sending | Email; Mobile phone number | https://www.aliyun.com/ |
| Domestic (mainland China) large language model provider | Generating AI chat replies | Conversation content (text, images, voice transcripts) | — |
1. Cookie: To ensure the normal operation of the website, we will store Cookies on your computer or mobile device.
2. Cookie similar technologies: We also use web beacons, pixel tags, and ETags. If you do not want your activities tracked, you can unsubscribe at any time.
1. Entrusted Processing: We may entrust SMS/email delivery providers, technology providers, large language model providers, and hosting providers to help us provide the service, within the scope we agree with them.
2. Sharing: We share information under statutory circumstances, with explicit consent, or to fulfill your transactions (e.g., verifying In-App Purchase receipts with Apple).
3. Transfer: We will not transfer your personal information unless we have separate consent or in cases of merger/acquisition.
4. Public Disclosure: Only with separate consent or for major public interests.
1. Storage time: We retain information for the shortest period necessary (e.g., 3 years for transaction records as per E-commerce Law). Beyond this, we delete or anonymize it.
2. Storage location: Personal information collected within mainland China is stored in mainland China and is not transferred abroad. The third-party services we integrate, including large language model services, are provided by domestic providers. Should cross-border transfer ever become necessary, we will fulfill the obligations required by law and obtain your separate consent.
We use industry-standard security measures, including data auditing, security organizations, and emergency response systems. Please keep your account secure.
1. Query and modify: Via "Me" in the App or Customer Service.
2. Delete: Turn off system permissions in iOS "Settings - 机器小猫" to stop collection, or request deletion of collected data (such as chat content) via Customer Service.
3. Obtain a copy: Contact us via customer service phone.
4. Change/withdraw consent: Via iOS "Settings - 机器小猫" (microphone, camera, photo library), or via Customer Service.
5. Cancel account: In the App, go to "Me" - "Account Settings" - "Delete Account" and follow the verification steps; or contact Customer Service.
1. Our products are not designed for minors. We presume you are an adult.
2. If we unintentionally collected minor's data, contact us at 18918415108 and we will delete it.
We will notify you of major changes via announcements or pop-ups. Continued use implies agreement.
Phone: 18918415108. Address: Room 1811, Building 1, Link Square, No. 222 Hubin Road, Huangpu District, Shanghai.
1. Governing Law: Mainland China. Disputes to be settled by negotiation or court at the defendant's domicile.